Case Study

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Pricing and Packaging Strategy for a Communications Provider

IGS worked with a telecommunications provider offering UCaaS and CCaaS solutions to streamline pricing and packaging. The engagement aimed to reduce deal variability, improve margin visibility, and create a simpler, more strategic pricing structure.

Key Insights
  • IGS developed SKU-level margin model with price floors and targets to improve pricing discipline and visibility
  • IGS introduced country-based price indexing and SKU rationalization to simplify quote creation and packaging
  • IGS built annual price increases into contracts and incentivized longer-term commitments via premium pricing on monthly terms
IGS enabled an additional $4.3M in annual revenue through improvements to pricing, packaging, and contract structure.

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